NCAC is encouraged and empowered to provide a full range of ADR services for commercial disputes and contribute to the creation and maintenance of enabling environment for cross-country trade and investment. For this reason, NCAC is planning to put in place necessary procedure and mechanisms for provision of mediation/conciliation services with reasonable and affordable service charges to parties who choose mediation/conciliation as a step for settling their commercial disputes before going to Arbitration or court if the parties fail to reach settlement agreement after attending mediation/conciliation process. Mediator/Conciliator can be appointed from among qualified NCAC arbitrators who received professional training on mediation/conciliation skills or from among external mediators/conciliators who associate with NCAC.